Ryan Pham

I’m a Systems Engineer focused on solving complex problems at the intersection of hardware, software, and automation.

Orange County, CA

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About

I’m a Systems Engineer with a Master’s degree in Software Engineering and a background spanning software and hardware systems. My experience includes systems integration and test, automation, validation, troubleshooting complex technical issues, and developing dashboards and reporting tools to monitor quality and operational metrics.

I approach engineering with a focus on understanding problems at their root and developing practical, maintainable solutions. My experience across development, testing, troubleshooting, and system support has given me a broad perspective on how software and hardware interact in real-world environments. I’m particularly interested in building reliable systems, improving processes through automation, and solving complex technical problems.

Interests

  • Birding
  • Hiking
  • Photography
  • Travel
  • Food
  • Fitness

Education

California State University, Fullerton logo

Master of Science, Software Engineering

California State University, Fullerton

2026
University of California, San Diego logo

Bachelor of Science, Cognitive Science — Design & Interaction

University of California, San Diego

2024
Golden West College logo

Associate of Arts, Mathematics

Golden West College

2021

Experience

Raytheon

  1. Systems Engineer II

    Nov 2026 — Present
    • Support integration, verification, and troubleshoot testing of hardware and software systems in lab and field environments, including qualification testing and root-cause failure analysis.
    • Analyze system performance data and compile findings into technical reports and briefings for internal and external stakeholders.
    • Maintain engineering design specifications, drawings, and databases while coordinating technical solutions across Systems Engineering, Software, and Program teams.
    • Support sustainment and depot-return activities, implementing minor design changes and process improvements to strengthen system reliability.

Trace

  1. Software Engineer

    Oct 2024 — Oct 2026
    • Develop and maintain automated device testing and quality verification processes to improve testing efficiency and streamline product validation.
    • Investigate product and system failures, identify root causes, and implement corrective actions to improve product reliability and prevent recurring issues.
    • Develop tools and processes to support device testing, data collection, remote device management, and consistent product validation.
    • Create reporting dashboards and internal tools to improve visibility into quality metrics, streamline workflows, and reduce manual processes across the organization.
    View work sample
  2. Hardware Technician

    Dec 2022 — Oct 2024
    • Lead quality verification and troubleshooting of camera devices and sensors, optimizing repair and testing workflows to improve operational efficiency.
    • Diagnose and repair hardware and software issues on field-returned devices, including component failures, firmware issues, storage problems, and connectivity faults.
    • Serve as a Tier 2 escalation point for customer support, resolving complex issues, documenting root causes, and implementing corrective actions to prevent recurring defects.
    • Manage centralized test data and device logs, maintaining systems and access across multiple operating environments to support testing and troubleshooting.

Projects

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